Last updated: March 7, 2026

Due to the digital and custom nature of the Structured SaaS Website service, all purchases are generally considered final.However, Obliqua provides a delivery-based satisfaction guarantee related strictly to completion of the agreed service scope.

A refund may be issued only if Obliqua is unable to deliver the agreed service.

Examples include:
• Obliqua fails to complete the website within the agreed scope

• Obliqua cancels the project before delivery

• Technical or operational issues on Obliqua’s side make delivery impossible

Refund decisions are made at the sole discretion of Obliqua after reviewing the project circumstances.

Refunds will not be issued for:
• change of mind after purchase

• subjective dissatisfaction (“I don’t like the design”)

• stylistic preference differences

• business performance expectations

• pricing comparisons with other providers

• delays caused by missing materials or late responses from the client
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The Structured SaaS Website is delivered using a framework-based build system designed for speed and clarity.
By purchasing the service, the client acknowledges that this is not a fully custom exploratory design process.

By completing the purchase, the client acknowledges that they are purchasing a custom digital service that begins execution shortly after payment and submission of the project brief.
Because production begins quickly and involves allocation of time and resources, the service becomes non-refundable once production starts.

Delivery is considered completed when the website is provided through:
• preview link

• design file

• website access

• platform transfer
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Completion of delivery within the agreed scope constitutes fulfillment of Obliqua’s contractual obligation.
Differences in visual taste or stylistic preferences do not constitute non-delivery.

Clients agree to attempt resolution through direct written communication before initiating any payment dispute.
Obliqua is committed to resolving reasonable concerns through revisions within the agreed scope.

Initiating a PayPal dispute or chargeback without first attempting direct resolution may be considered a breach of these Terms.
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In the event of a chargeback, Obliqua reserves the right to provide documentation including:
• project scope

• brief submission

• communication records

• delivery evidence
to the payment processor as proof of service fulfillment.

If a refund is approved, it will be processed through the original payment method within 7 business days.

If the client becomes unresponsive for 14 consecutive calendar days, the project will be considered completed and closed, and no refund will be issued.

Pricing reflects intellectual property, structured methodology, and accelerated production - not hourly labor.